The Health Care Insurance Office (ZVK) on Bonaire.
The Health Care Insurance office on Bonaire, commonly known as ZVK, executes the management of Bonaire’s health care on behalf of the Minister of Health, Welfare, and Sport. This public health insurance system is established by the Besluit Zorgverzekering BES, and includes both medical care (cure) and long-term care (care, previously known as AVBZ). This uniform insurance for all residents represents legal equality and prevents some people from remaining uninsured. The motto of the ZVK is: “Care for people in a healthy society.” The ZVK strives to provide an optimal service.
Customers may expect the following from the ZVK.
• The office is easily accessible through the Internet, telephone, mail, and at the reception desk;
• Personnel strive to communicate clearly and concisely with its contacts and while taking decisions;
• The office handles business quickly.
The main task of the ZVK is the implementation of the Besluit Zorgverzekering BES.
The tasks of the ZVK are described as follows.
• Contracts the health care providers for providing care to the insured;
• Publishes a list of affiliated health care providers where the insured could go for treatment;
• Makes payments to health care providers and to the insured if necessary;
• Provide information to the insured, health care providers, and employers;
• Grants permission to health care providers prior to certain types of treatment;
• investigates the quality of care.
Registering for health care.
Before a person is insured for health care, they must hold a resident’s identification card, locally called a sedula. The sedula is issued once a person is officially and legally a resident. For additional information on procuring a sedula, contact the civil registration office, called Afdeling Burgerzaken.
Registering for your primary care physician.
Once you have your sedula in hand, you may visit the office of your preferred primary care physician to register as a patient. Do be advised that once you have done so, you may only see that doctor under the free health care service. However, should you wish to change primary care doctors at a future date, you may do so by contacting ZFK at the number provided above to find out the dates when you may change doctors.
Staying fit, mental and life coaching, or physical therapy.
Everyone needs a little help at some time in their lives, and, as we age, this can become particularly true. Given that many of the people moving to Bonaire to live are in their retirement years, the services of Health Center Bon Bida can assist with myriad complaints or needs.
Health Center Bon Bida offers Bonaire’s largest physical therapy practice, for anyone recovering from an accident, illness, or surgery. Their additional services include mental and life coaching, dietetics, speech. and occupational therapy. A psychologist is on staff, as well as doctor to assist with work reintegration.
The gym is large, air-conditioned, staffed by professional trainers, and there are abundant cardio fitness machines, weight machines, free weights, and fun group-classes, such as Pump, Pilates, Zumba, and Yoga. Personal training is available as well to help you get, or stay, fit.
In most cases, dental care is not a covered medical expense, but your preferred dentist can advise you on what is covered and what is not. Bonaire has three excellent dental offices as well as a dental hygiene office.